Return policy
Return & Exchange Policy
At The Savvy Shopper, we want you to love every purchase. If you're not completely satisfied, we're here to help with returns and exchanges.
Return Window
You have 30 days from the date of delivery to initiate a return for a full refund or exchange.
Eligible Items
To be eligible for a return, items must be:
- Unworn, unused, and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Final sale items (marked as such at checkout)
- Personalized or customized products
- Intimate apparel and swimwear (for hygiene reasons)
- Gift cards
How to Return
Step 1: Contact us at Savewithsavvyshopper24.7@gmail.com with your order number and reason for return Step 2: We'll provide you with a return authorization and shipping instructions Step 3: Pack items securely in original packaging Step 4: Ship to the address provided
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.
Exchanges
We're happy to exchange items for a different size or color. Contact us to arrange an exchange, and we'll guide you through the process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Savewithsavvyshopper24.7@gmail.com with photos. We'll arrange a replacement or full refund at no cost to you.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees. Please contact us before returning international orders.
Questions?
If you have any questions about our return policy, please reach out to our customer service team at SavewithSavvyshopper24.7@gmail.com
We're here to help!